.workspace{background:var(--background);min-height:100vh;color:var(--foreground);display:flex}.sidebar{border-right:1px solid var(--sidebar-border);background:var(--sidebar);flex-direction:column;flex:0 0 260px;height:100vh;display:flex;position:sticky;top:0}.sidebar-brand{border-bottom:1px solid var(--sidebar-border);align-items:center;gap:11px;height:64px;padding:0 16px;display:flex}.brand-mark{background:var(--primary);width:32px;height:32px;color:var(--primary-foreground);border-radius:8px;flex:none;place-items:center;font-size:22px;line-height:1;display:grid}.brand-text{gap:2px;font-size:14px;font-weight:750;line-height:1;display:grid}.brand-text small{color:var(--muted-foreground);letter-spacing:.08em;font-size:10px;font-weight:600}.sidebar nav{padding:24px 12px}.nav-link{width:100%;min-height:38px;color:var(--foreground);text-align:left;background:0 0;border:0;border-radius:6px;align-items:center;gap:12px;margin-bottom:4px;padding:0 12px;font-size:14px;font-weight:500;display:flex}.nav-link:hover{background:var(--sidebar-accent)}.nav-heading{color:var(--muted-foreground);letter-spacing:.12em;padding:0 11px 13px;font-size:10px;font-weight:650;display:block}.nav-active{background:var(--sidebar-accent);min-height:38px;color:var(--primary);border-radius:8px;align-items:center;gap:12px;padding:0 12px;font-size:14px;font-weight:600;display:flex}.sidebar-footer{border-top:1px solid var(--sidebar-border);align-items:center;gap:10px;min-width:0;margin-top:auto;padding:14px 16px;display:flex}.sidebar-avatar,.avatar{background:var(--muted);color:var(--foreground);border-radius:50%;flex:none;place-items:center;font-size:11px;font-weight:700;display:grid}.sidebar-avatar{width:32px;height:32px}.sidebar-brand .dantid-logo{max-width:122px;height:28px}.sidebar-user{text-overflow:ellipsis;white-space:nowrap;gap:2px;min-width:0;font-size:12px;font-weight:600;display:grid;overflow:hidden}.sidebar-user small{color:var(--muted-foreground);font-size:11px;font-weight:400}.sidebar-logout,.theme-toggle{width:34px;height:34px;color:var(--muted-foreground);background:0 0;border:0;border-radius:8px;flex:none;place-items:center;padding:0;display:grid}.sidebar-logout{margin-left:auto}.sidebar-logout:hover,.theme-toggle:hover{background:var(--muted);color:var(--foreground)}.workspace-main{flex:1;min-width:0}.topbar{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:20px;height:64px;padding:0 24px;display:flex}.topbar-search{border:1px solid var(--border);background:var(--field);width:min(288px,100%);height:36px;color:var(--muted-foreground);border-radius:8px;align-items:center;gap:9px;padding:0 12px;display:flex}.topbar-search:focus-within{outline:2px solid var(--primary);outline-offset:1px}.topbar-search input{width:100%;min-width:0;color:var(--foreground);background:0 0;border:0;outline:0;font-size:13px}.topbar-search input::placeholder{color:var(--muted-foreground)}.topbar-actions{align-items:center;gap:12px;display:flex}.topbar-context{color:var(--muted-foreground);font-size:13px;font-weight:600}.notification-control{border:1px solid var(--border);background:var(--muted);min-height:32px;color:var(--foreground);border-radius:6px;align-items:center;gap:7px;padding:0 10px;font-size:12px;display:inline-flex}.notification-control:hover:not(:disabled){border-color:var(--muted-foreground)}.notifications-enabled{color:var(--status-done)}.dashboard-open-support{color:#fff;background:#1f883d;border:1px solid #1a7f37;border-radius:6px;align-items:center;gap:8px;min-height:34px;padding:0 12px;font-size:13px;font-weight:600;display:inline-flex}.dashboard-open-support:hover{background:#1a7f37}.support-dashboard{margin:24px}.dashboard-empty{border:1px solid var(--border);color:var(--muted-foreground);border-radius:6px;margin:24px;padding:32px}.dashboard-warning{color:var(--status-customer);margin-bottom:16px;font-size:13px}.dashboard-kpis{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:20px;display:grid}.dashboard-kpi{border:1px solid var(--border);background:var(--card);color:var(--foreground);text-align:left;border-radius:6px;flex-direction:column;align-items:flex-start;gap:8px;padding:18px;display:flex}.dashboard-kpi:hover{border-color:var(--muted-foreground);background:var(--muted)}.kpi-label{font-size:13px;font-weight:600}.kpi-value{font-variant-numeric:tabular-nums;font-size:34px;font-weight:650;line-height:1.1}.kpi-new .kpi-value{color:var(--status-progress)}.kpi-unassigned .kpi-value{color:var(--status-customer)}.kpi-hint{color:var(--muted-foreground);flex:1;font-size:11px;line-height:1.5}.kpi-link{color:var(--primary);align-items:center;gap:4px;margin-top:4px;font-size:11px;display:flex}.dashboard-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.dashboard-panel{border:1px solid var(--border);background:var(--card);border-radius:6px;min-width:0;overflow:hidden}.dashboard-panel>header{border-bottom:1px solid var(--border);background:var(--muted);justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.dashboard-panel h2{margin:0;font-size:14px;font-weight:600}.dashboard-panel>header>span{color:var(--muted-foreground);white-space:nowrap;font-size:11px}.dashboard-panel>header>button{color:var(--primary);background:0 0;border:0;align-items:center;gap:4px;padding:0;font-size:12px;display:flex}.dashboard-statuses{gap:15px;padding:18px 16px;display:grid}.dashboard-status{color:var(--foreground);text-align:left;background:0 0;border:0;gap:8px;padding:0;display:grid}.dashboard-status:hover .dashboard-status-label{color:var(--primary)}.dashboard-status-label{align-items:center;gap:8px;font-size:12px;display:flex}.dashboard-status-label strong{font-variant-numeric:tabular-nums;margin-left:auto}.dashboard-bar{background:var(--muted);border-radius:8px;height:6px;display:block;overflow:hidden}.dashboard-bar>span{border-radius:inherit;background:var(--column-color);height:100%;display:block}.dashboard-archive{border:0;border-top:1px solid var(--border);background:var(--muted);width:100%;color:var(--muted-foreground);text-align:left;align-items:center;gap:8px;padding:14px 16px;font-size:12px;display:flex}.dashboard-archive strong{color:var(--status-done);margin-left:auto}.dashboard-team{border-collapse:collapse;width:100%;font-size:13px}.dashboard-team th,.dashboard-team td{border-bottom:1px solid var(--border);text-align:left;padding:12px 16px}.dashboard-team th{color:var(--muted-foreground);font-size:11px;font-weight:600}.dashboard-team th:not(:first-child),.dashboard-team td:not(:first-child){text-align:right;font-variant-numeric:tabular-nums}.dashboard-panel-note{color:var(--muted-foreground);margin:0;padding:14px 16px;font-size:11px;line-height:1.5}.dashboard-activity{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin:0;padding:18px 16px;display:grid}.dashboard-activity dt{color:var(--muted-foreground);font-size:12px}.dashboard-activity dd{font-variant-numeric:tabular-nums;margin:5px 0 0;font-size:24px;font-weight:600}.dashboard-oldest{border-top:1px solid var(--border);background:var(--muted);color:var(--muted-foreground);justify-content:space-between;gap:12px;padding:14px 16px;font-size:12px;display:flex}.dashboard-oldest strong{color:var(--foreground)}.dashboard-attention{margin:0;padding:0;list-style:none}.dashboard-attention li{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:12px 16px;display:flex}.dashboard-attention li>div{flex:1;gap:5px;min-width:0;display:grid}.dashboard-attention strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.dashboard-attention li span{color:var(--muted-foreground);font-size:10px}.dashboard-sync{color:var(--muted-foreground);flex-wrap:wrap;align-items:center;gap:8px;margin-top:18px;font-size:11px;display:flex}.dashboard-sync>svg{color:var(--status-done)}.dashboard-sync.sync-warning>svg{color:var(--status-customer)}.dashboard-refresh-note{margin-left:auto}.page-header{padding:26px 24px 0}.breadcrumb{color:var(--muted-foreground);align-items:center;gap:8px;margin-bottom:10px;font-size:13px;display:flex}.breadcrumb svg{opacity:.65}.page-heading-row{justify-content:space-between;align-items:center;gap:24px;min-height:51px;display:flex}.page-heading-copy{min-width:0}.page-header h1{letter-spacing:-.035em;margin:0;font-size:24px;font-weight:750;line-height:1.25}.page-header p{color:var(--muted-foreground);margin:5px 0 0;font-size:14px}.page-controls{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;display:flex}.view-tabs,.filter-tabs{border:1px solid var(--border);background:var(--muted);border-radius:6px;align-items:center;gap:0;padding:3px;display:inline-flex}.view-tabs button,.filter-tabs button{min-height:30px;color:var(--muted-foreground);white-space:nowrap;background:0 0;border:0;border-radius:6px;justify-content:center;align-items:center;gap:7px;padding:0 13px;font-size:13px;font-weight:550;display:inline-flex}.view-tabs button:hover,.filter-tabs button:hover{color:var(--foreground)}.view-tabs button.active,.filter-tabs button.selected{background:var(--card);color:var(--foreground);box-shadow:inset 0 0 0 1px var(--border)}.toolbar-count{min-width:64px;color:var(--muted-foreground);text-align:right;white-space:nowrap;margin-left:6px;font-size:13px}.page-alert{color:#9f2945;background:#fff0f3;border:1px solid #e9b9c4;border-radius:8px;margin:12px 24px;padding:11px 14px;font-size:13px}.page-alert-muted{color:#805b15;background:#fff9e9;border-color:#ecd49a}.loading-state,.empty-state{color:var(--muted-foreground);text-align:center;padding:48px 20px;font-size:14px}.table-wrap{border:1px solid var(--border);background:var(--card);border-radius:6px;margin:25px 24px 36px;overflow-x:auto}.ticket-table{border-collapse:collapse;table-layout:fixed;width:100%}.ticket-table th:first-child{width:25%}.ticket-table th:nth-child(2){width:18%}.ticket-table th:nth-child(3){width:17%}.ticket-table th:nth-child(4){width:18%}.ticket-table th:nth-child(5){width:16%}.ticket-table th:nth-child(6){width:6%}.ticket-table th,.ticket-table td{border-bottom:1px solid var(--border);text-align:left;vertical-align:middle;padding:10px 16px}.ticket-table th{background:var(--muted);height:45px;color:var(--foreground);font-size:12px;font-weight:600}.ticket-table td{height:65px;color:var(--foreground);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.ticket-table tbody tr:hover{background:var(--muted)}.ticket-table tbody tr:last-child td{border-bottom:0}.ticket-title{gap:3px;max-width:100%;display:grid}.ticket-title-button{min-width:0;color:var(--foreground);font:inherit;text-align:left;cursor:pointer;text-overflow:ellipsis;white-space:nowrap;background:0 0;border:0;padding:0;font-size:14px;font-weight:600;overflow:hidden}.ticket-title-button:hover{color:var(--primary);text-decoration:underline}.ticket-title-button:focus-visible{outline:2px solid var(--primary);outline-offset:3px;border-radius:2px}.ticket-title span{color:var(--muted-foreground);font-size:11px}.ticket-action-cell{text-align:right!important;padding:6px 10px 6px 6px!important}.ticket-open-button{border:1px solid var(--border);background:var(--muted);width:32px;height:32px;color:var(--foreground);border-radius:6px;place-items:center;padding:0;display:inline-grid}.ticket-open-button:hover{border-color:var(--primary);background:color-mix(in oklch, var(--primary) 8%, var(--card));color:var(--primary)}.card-title:hover{color:var(--primary)}.sender-cell{color:var(--muted-foreground)!important}.owner{text-overflow:ellipsis;align-items:center;gap:8px;max-width:100%;display:inline-flex;overflow:hidden}.avatar{width:26px;height:26px;font-size:10px}.empty-owner,.activity small{color:var(--muted-foreground)}.activity{text-overflow:ellipsis;gap:3px;display:grid;overflow:hidden}.activity small{font-size:11px}.table-footer{border-top:1px solid var(--border);background:var(--muted);color:var(--muted-foreground);padding:12px 16px;font-size:12px}.status-pill{border:1px solid var(--border);background:var(--card);width:fit-content;color:var(--status-color);white-space:nowrap;border-radius:20px;align-items:center;gap:6px;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.status-pill:before{content:"";background:currentColor;border-radius:50%;width:7px;height:7px}.status-0{--status-color:var(--status-new)}.status-1{--status-color:var(--status-progress)}.status-2{--status-color:var(--status-amano)}.status-3{--status-color:var(--status-customer)}.status-4{--status-color:var(--status-done)}:root[data-theme=dark] .page-alert{color:#ffb7c7;background:#3a2029;border-color:#794153}:root[data-theme=dark] .page-alert-muted{color:#f2d58b;background:#332b1a;border-color:#6d5726}.board-scroll{margin:25px 24px 18px;padding-bottom:8px;overflow-x:auto}.results-loading{opacity:.6;pointer-events:none}.ticket-filters{border-top:1px solid var(--border);border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:12px 18px;margin:18px 24px 0;padding:12px 0;display:flex}.ticket-status-filter{color:var(--muted-foreground);align-items:center;gap:8px;font-size:12px;display:flex}.ticket-status-filter select{border:1px solid var(--border);background:var(--card);height:34px;color:var(--foreground);border-radius:6px;padding:0 8px;font-size:13px}.ticket-done-toggle{color:var(--foreground);cursor:pointer;align-items:center;gap:7px;font-size:12px;display:flex}.ticket-done-toggle input{width:15px;height:15px;accent-color:var(--primary);margin:0}.filter-explanation{color:var(--muted-foreground);font-size:11px}.ticket-pagination{color:var(--muted-foreground);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;font-size:12px;display:flex}.pagination-buttons{align-items:center;gap:10px;display:flex}.pagination-buttons button{border:1px solid var(--border);background:var(--card);min-height:30px;color:var(--foreground);border-radius:6px;padding:0 10px;font-size:12px}.pagination-buttons button:hover:not(:disabled){background:var(--muted);border-color:var(--muted-foreground)}.ticket-board{grid-template-columns:repeat(5,minmax(250px,1fr));gap:12px;min-width:1298px;height:max(400px,100dvh - 310px);display:grid}.board-column{border:1px solid var(--border);background:var(--muted);border-radius:6px;flex-direction:column;min-height:0;padding:12px;transition:border-color .15s,background .15s;display:flex}.board-column.drop-target{border-color:var(--column-color);background:color-mix(in oklch, var(--column-color) 9%, var(--muted))}.status-column-0{--column-color:var(--status-new)}.status-column-1{--column-color:var(--status-progress)}.status-column-2{--column-color:var(--status-amano)}.status-column-3{--column-color:var(--status-customer)}.status-column-4{--column-color:var(--status-done)}.column-header{border-bottom:1px solid var(--border);align-items:center;gap:9px;min-height:29px;margin:0 0 12px;padding-bottom:10px;display:flex}.column-header h2{flex:1;margin:0;font-size:13px;font-weight:600}.column-dot{background:var(--column-color);border-radius:50%;flex:none;width:8px;height:8px}.column-count{border:1px solid var(--border);background:var(--card);min-width:22px;height:22px;color:var(--foreground);border-radius:20px;place-items:center;padding:0 6px;font-size:11px;font-weight:600;display:grid}.column-cards{scrollbar-gutter:stable;flex:1;align-content:start;gap:9px;min-height:0;padding-right:2px;display:grid;overflow-y:auto}.board-column>.ticket-pagination{border-top:1px solid var(--border);flex-direction:column;flex:none;align-items:stretch;gap:8px;margin-top:12px;padding-top:10px;font-size:11px}.board-column .pagination-buttons{justify-content:space-between;gap:6px;font-size:10px}.board-column .pagination-buttons button{padding:0 7px;font-size:11px}.board-card{border:1px solid var(--border);background:var(--card);min-width:0;box-shadow:none;cursor:grab;border-radius:6px;gap:9px;padding:12px;display:grid}.board-card:hover{border-color:var(--muted-foreground)}.board-card:active{cursor:grabbing}.board-card.dragging{opacity:.45}.board-card[draggable=false]{cursor:default}.card-id{width:fit-content;color:var(--muted-foreground);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px;font-weight:400}.card-title{color:var(--foreground);text-align:left;overflow-wrap:anywhere;background:0 0;border:0;padding:0;font-size:14px;font-weight:650;line-height:1.35;display:block}.card-sender{color:var(--muted-foreground);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.card-footer{justify-content:space-between;align-items:center;gap:8px;margin-top:2px;display:flex}.card-date{color:var(--muted-foreground);align-items:center;gap:5px;font-size:11px;display:inline-flex}.card-unassigned,.column-empty{color:var(--muted-foreground);font-size:11px}.column-empty{margin:9px 3px}.dialog-backdrop{z-index:10;background:var(--card);position:fixed;inset:0}.ticket-dialog{--case-border:#d0d7de;--case-header:#f6f8fa;--case-surface:#fff;--case-text:#1f2328;--case-green:#1f883d;background:var(--card);flex-direction:column;width:100%;height:100dvh;min-height:0;display:flex;position:relative;overflow:hidden}.dark .ticket-dialog,[data-theme=dark] .ticket-dialog{--case-border:#3d444d;--case-header:#262c36;--case-surface:#151b23;--case-text:#f0f6fc;--case-green:#238636}.dialog-header{border-bottom:1px solid var(--border);flex:none;justify-content:space-between;align-items:flex-start;gap:24px;padding:24px 30px;display:flex}.dialog-id{color:var(--primary);letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:700}.dialog-header h2{overflow-wrap:anywhere;margin:8px 0 5px;font-size:clamp(21px,2vw,28px);line-height:1.2}.dialog-header p{color:var(--muted-foreground);overflow-wrap:anywhere;margin:0;font-size:13px}.dialog-close{border:1px solid var(--border);background:var(--card);width:32px;height:32px;color:var(--muted-foreground);border-radius:7px;flex:none;place-items:center;padding:0;font-size:22px;line-height:1;display:grid}.dialog-close:hover{background:var(--muted);color:var(--foreground)}.dialog-content{flex:1;min-height:0;overflow-y:auto}.dialog-main{width:min(100%,1120px);margin:0 auto;padding:26px 30px 60px}.dialog-history{padding:24px 0}.dialog-main .page-alert{margin:0 0 16px}.dialog-fields{border-top:1px solid var(--border);border-bottom:1px solid var(--border);grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;padding:18px 0;display:grid}.dialog-fields>div{align-content:start;gap:9px;min-width:0;font-size:13px;display:grid}.dialog-fields>div>span:first-child{color:var(--muted-foreground);font-size:12px;font-weight:600}.dialog-fields strong{overflow-wrap:anywhere;font-weight:600}.dialog-actions{margin:20px 0 28px}.dialog-primary,.takeover-panel button{background:var(--primary);color:var(--primary-foreground);border:0;border-radius:7px;padding:9px 14px;font-size:13px;font-weight:650}.dialog-primary:hover,.takeover-panel button:hover{filter:brightness(.93)}.ticket-dialog .dialog-primary,.ticket-dialog .takeover-panel button{border:1px solid color-mix(in srgb, var(--case-green) 82%, black);background:var(--case-green);color:#fff;cursor:pointer}.ticket-dialog .dialog-primary:disabled,.ticket-dialog .takeover-panel button:disabled{cursor:not-allowed;opacity:.55}.case-tabs{border-bottom:1px solid var(--case-border);gap:22px;display:flex}.case-tabs button{min-height:44px;color:var(--muted-foreground);cursor:pointer;background:0 0;border:0;border-bottom:3px solid #0000;align-items:center;gap:8px;padding:0 3px;font-size:14px;font-weight:600;display:inline-flex}.case-tabs button:hover{color:var(--case-text)}.case-tabs button[aria-selected=true]{border-bottom-color:var(--case-green);color:var(--case-text)}.case-tabs button span{background:var(--case-header);min-width:20px;color:var(--case-text);text-align:center;border-radius:20px;padding:2px 6px;font-size:11px}.status-selector{max-width:340px;color:var(--muted-foreground);gap:8px;font-size:12px;font-weight:600;display:grid}.status-selector select{border:1px solid var(--border);background:var(--field);width:100%;min-height:38px;color:var(--foreground);border-radius:7px;padding:8px 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var(--case-border);background:var(--case-header);width:40px;height:40px;color:var(--case-text);border-radius:50%;flex:none;place-items:center;font-size:12px;font-weight:700;display:grid}.conversation-message.outgoing .conversation-avatar{border-color:var(--case-green);background:var(--case-green);color:#fff}.conversation-message-main{border:1px solid var(--case-border);background:var(--case-surface);min-width:0;color:var(--case-text);border-radius:7px;flex:1;overflow:hidden;box-shadow:0 1px 2px #1f232812}.conversation-message.outgoing .conversation-message-main{border-left:3px solid var(--case-green)}.conversation-message-header{background:var(--case-header);flex-wrap:wrap;align-items:baseline;gap:4px 9px;padding:13px 16px 0;font-size:13px;display:flex}.conversation-message-header strong{overflow-wrap:anywhere}.conversation-message-header span,.conversation-message-header time{color:var(--muted-foreground);font-size:11px}.conversation-message-header 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